Leader’s Playbook to Turn Feedback to Forward Motion
Feedback has the power to build trust, drive growth, and strengthen relationships but only if we know how to use it well. In this episode, I’m diving into what it really takes to turn feedback into forward motion. Whether you're leading a team, working across departments, or just trying to get better at what you do, the way we give and receive feedback makes all the difference.
I'll share some of the ways I’ve shifted the tone of feedback conversations to make them more meaningful and less stressful, including why I started calling them brag moments. It changed everything. We’ll also get into how to ask better questions, how to handle feedback when it’s coming your way, and why the words you choose matter more than you think.
This isn’t about sugarcoating tough conversations. It’s about making them clear, helpful, and actionable. If you're ready to create a feedback culture that actually helps people grow, this one's for you.
Episode Highlights:
[02:31] Let's talk about a Leader's Playbook to turn feedback into forward motion.
[03:18] Understanding how to give and receive feedback effectively is a game changer.
[04:24] Feedback is a key interpersonal skill that applies way beyond the workplace. It's essential for healthy relationships.
[05:16] Key principles include differentiating between constructive criticism and negative feedback. Constructive criticism focuses on ways to improve. Negative feedback to grades others.
[06:06] I share a personal story about my previous manager's feedback.
[07:37] Feedback can be an opportunity to share what's working well and suggest improvements on both sides.
[08:07] I remember my team members not being excited when I scheduled feedback discussions. I changed the tone and called them our brag moments.
[11:25] Leaders need to be just as attentive as noticing accomplishments as observing areas of improvement.
[12:01] An example of constructive feedback. Ask an open-ended "what" question.
[13:43] I go into more detail in my book, YOUTH LEADERSHIP: The Untapped Resource.
[14:34] Feedback should be timely and in private.
[15:19] Using "I" statements and making a conscious effort to own our observations and opinions.
[16:58] Begin with a comment of appreciation before beginning constructive criticism.
[17:32] Multiple directions of offering feedback. Feedback can also be given to higher managers in the leadership chain.
[18:04] The importance of selecting the right time and space and respecting time.
[19:02] Feedback can also be phrased as a question to open the conversation.
[20:24] An example of how to give negative feedback. Be clear and follow up.
[22:13] The best ways to receive constructive feedback. Take an intentional pause and appreciate someone willing to give you feedback.
[23:30] Reflect back and ask clarifying questions.
[26:48] Reframing questions to begin with the word "what" meets people where they are and allows them to explore creative solutions.
[29:24] In conclusion, constructive feedback is a vital ingredient for growth and strong relationships!
Resources & Links Related to this Episode
● THINK Globally LEAD Strategically: A Christian Guide to Building Effective Leaders
● YOUTH LEADERSHIP: The Untapped Resource
● Leadership Communications: The Top 5 Tips
● How to Give Negative Feedback to Your Peers, Boss, or Direct Reports
● 2 Dos and 3 Don'ts When Giving Feedback
● 7 Examples Of How To Provide Employee Feedback For Managers
